Privacy Policy

Privacy and Cookie Policy

Last Update: April 8, 2025

This Privacy and Cookie Policy ("Policy") explains how NUVOAPP Hong Kong Limited (BRN 77006651), a company duly incorporated and existing under the laws of Hong Kong, having its principal place of business at 3/F Jonsim Place 228 Queen’s Road East Wan Chai, Hong Kong (“Company”, “we” or “us”), collects, uses, processes, and protects your personal data and information when you visit our website https://nuvoapp.co (the “Site”). This Policy also describes the use of cookies on the Site, how we obtain your consent for their use, and your rights under applicable laws.

Personal information collected

We collect information from you in various ways when you use the Site. We may collect personal information you directly provide on the Site. Information we may collect includes name and email address, and phone number.

In addition, when you visit the Site some information may be automatically collected. For example, it is standard for your Web browser to automatically send information to every Web site you visit including ours. That information includes your computer`s Internet Protocol (IP) address, access times, browser type and language, and referring Web site addresses. We may also collect information about your computer`s operating system and information about your usage and activity on the Site. We use this information, which does not identify individual users, to analyze trends, to administer the Site, to track users` movements around the Site and to gather demographic information about our user base as a whole.

Cookies

We may automatically collect certain information through the use of "cookies." Cookies are small data files that are stored on your hard drive by a Web site. Among other things, the use of cookies helps us to improve the Site and your experience. We use cookies to see which areas and features are most popular, to count the number of computers accessing the Site, to personalize your experience, and to remember your preferences.

We link the information we store in cookies to any personally identifiable information you submit while using the Site. If your browser is set not to accept cookies or if you reject a cookie, you may not be able to access certain features or services of the Site. The use of cookies by our service providers is not covered by our privacy statement. We do not have access or control over these cookies. Our service providers may use session ID cookies to collect data in order to enable us to provide a better user experience.

Types of cookies, which we may use:

• Strictly Necessary Cookies: Essential for the operation of the Site. They enable basic functions such as page navigation and access to secure areas.

• Performance Cookies: Collect anonymous data on how visitors use the Site (e.g., most visited pages). This helps us improve the website’s performance.

• Functional Cookies: Enhance the Site’s functionality by enabling personalization and remembering your preferences.

• Targeting Cookies: Track your browsing behavior to display relevant ads on other websites.

• Social Media Cookies: Set by third-party social media services integrated into the Site, allowing content sharing and interaction with social platforms.

Use of personal information we collect

We use your personal information to provide you with services, to operate and improve the Site, to send you messages, and for other purposes described in this Policy or disclosed to you on the Site or in connection with our services. We may use the information we collect from you on the Site:

• To respond to your inquiries and provide the requested information.

• To improve the functionality and performance of the Site.

• To send marketing communications (only with your explicit consent).

Company may store and process personal information in their own database only.

Sharing of personal information

We do not share your personal data with third parties, except when necessary to:

• comply with laws or respond to lawful requests and legal process;

• protect the rights and property of Company, our agents, members, and others including to enforce our agreements, policies and terms of use, or

• respond to an emergency or protect the personal safety of any person; and in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. In any such event, we will provide notice if your data is transferred and becomes subject to a different privacy policy.

Security of your personal information

Company takes reasonable security measures to protect your personal information to prevent loss, misuse, unauthorized access, disclosure, alteration, and destruction. Please be aware, however, that despite our efforts, no security measures are impenetrable.

If you use a password on the Site, you are responsible for keeping it confidential. Do not share it with any other person. If you believe your password has been misused, please advise us immediately.

Choices about use of your personal information

You may "opt-out" of receiving promotional emails from Company by following the instructions in those emails. 

Updating And Accessing Your Personal Information

If your personal information changes, we invite you to correct or update your information as soon as possible. You can request changes or access to your information by emailing at:legal@nuvoapp.co.

We will retain your information for as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

User’s Rights

Under applicable data protection laws, you have the following rights:

• Access: you have the right to request access to your personal data that we hold;

• Rectification: you can request correction of inaccurate or outdated data;

• Deletion: You may request the deletion of your personal data at any time;

• Withdrawal of Consent: You may withdraw your consent for marketing communications or the processing of personal data at any time.

If you wish to exercise any of these rights, please contact us at: legal@nuvoapp.co.

Links to other websites

The Site may link to other websites whose privacy practices may differ from those of Company. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any website you visit.

Testimonials

We may post customer testimonials on our web site which may contain personally identifiable information. We do obtain the customer`s consent via email prior to posting the testimonial to post their name along with their testimonial. If you wish to request that your testimonial be removed you may do so by emailing us at legal@nuvoapp.co.

Amendments to this Policy

Company reserves the right to change or modify this Policy at any time and in its sole discretion. Unless otherwise specified, any changes or modifications will be effective immediately upon posting of the revisions on the Site, and your continued use of the Site after such time will constitute your acceptance of such changes or modifications. You should from time to time review the Policy. The Policy will always show the `last updated` date at the top. If you do not agree to any amended Policy, you must stop using the Site. If you have any questions about the Policy, please email us at: legal@nuvoapp.co.

Questions About This Policy

If you have any questions about this Policy, please contact us at: legal@nuvoapp.co